4x4 Tyres warranty and after-sales service
Industry-Leading warranty for alloy and steel wheels and a comprehensive tyre warranty
4×4 Tyres understand that simply buying a product isn’t the end of the journey – warranty and after-service are as important as the product itself. As such we are extremely proud to offer a warranty level that far surpasses any other in the industry. If you have any questions or concerns, as ever just give us a call on 01789 774884.
Alloy & steel wheels – lifetime warranty
4×4 Tyres understand exactly what it takes to manufacture a wheel to the highest quality and safety standards. With a history of supplying prestigious companies like jaguar land rover, the Ministry of Defence and many more.
When considering adding a brand to our website, we first ensure that this product passes the same quality control standards that we would use when we’re manufacturing for the OE market and as such offer a market-leading warranty.
- Lifetime manufacturing
- 1-year paint
- 6-month polished finish*
*Please note that polished wheels are in fact diamond turned and then lacquered over the top. With the correct care package, this type of finish will last like all other finishes. Please see our wheel care section for further details.
At 4×4 Tyres we understand that in the unfortunate event of a warranty claim the last thing you need is a complicated, costly and time-consuming process to go through, and as such we are proud to say that we offer a market-leading warranty that far surpasses all others.
Unlike our competitors, we do not charge to have tyres collected to be independently inspected for warranty defects, this is something to be acutely aware of on the internet as a large number of e-retailers are EU based and the cost of returning the item normally outweighs the original purchase.
Should you believe there is an issue with your tyres, please notify 4×4 in writing within 48 hours from delivery or where the defect or failure was not apparent on reasonable inspection within 24 hours after the discovery of the defect or failure. We will respond to you within one working day and we will arrange for the goods to be collected and then sent off to be independently inspected.
Please note that the inspection process will involve cutting the tyre to inspect the integrity and so please be aware that goods cannot be returned to you.
All findings will be documented accordingly and you will be notified of the outcome directly, with us copied in.
Should a warranty claim be successful, you are refunded a percentage of the original purchase price based on the remaining tread depth left on the tyres. So for example, if you have used 50% of the tyre’s tread then you would be refunded 50% of the original cost of the tyre including delivery.
If you’re still looking for help and advice about your specific wheel and tyre needs, just get in touch with our expert team by email, chat or phone and we’ll be glad to help. get in touch with our pro team for expert advice.